At BuildPro, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data.
Last Updated: January 23, 2026
Your privacy matters. Here's what you need to know.
Your personal information is encrypted and securely stored using industry-standard protocols
We clearly communicate what data we collect and how it is used
You have full control over your personal data and can request access or deletion at any time
We implement robust security measures to protect your information from unauthorized access
We collect information that you provide directly to us, including your name, email address, phone number, company name, billing and shipping addresses, and payment information when you create an account, place an order, or contact us for support.
When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about your interaction with our website through cookies and similar technologies.
For commercial accounts, we may collect additional business information such as tax identification numbers, business licenses, and credit references to process orders and establish payment terms.
We use your information to process and fulfill your orders, communicate with you about your purchases, provide customer support, and send you invoices and payment confirmations.
We analyze usage patterns and customer feedback to improve our products, services, and website functionality. This helps us better understand customer needs and enhance your experience with BuildPro.
With your consent, we may send you promotional emails about new products, special offers, and company updates. You can opt out of marketing communications at any time through the unsubscribe link in our emails.
We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests, and to protect our rights, privacy, safety, or property.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
All payment transactions are processed through secure, PCI-compliant payment gateways. We do not store complete credit card information on our servers.
Access to personal information is restricted to employees, contractors, and agents who need to know that information to process it on our behalf and are subject to strict contractual confidentiality obligations.
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping and delivery, data analysis, email delivery, and customer service. These providers are contractually obligated to protect your information.
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email or prominent notice on our website of any such change in ownership.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.
You have the right to access, update, or correct your personal information at any time by logging into your account or contacting our customer service team.
You may request deletion of your personal information, subject to certain legal obligations that may require us to retain certain data. We will respond to deletion requests within 30 days.
You can opt out of receiving promotional communications from us by clicking the unsubscribe link in our emails or by contacting us directly. Please note that you will still receive transactional emails related to your orders.
You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you close your account, we will retain certain information for legitimate business purposes, such as fraud prevention, legal compliance, and resolving disputes.
Cookies are small text files stored on your device that help us improve your browsing experience, remember your preferences, and analyze website traffic. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use essential cookies for website functionality, performance cookies to analyze usage patterns, functional cookies to remember your preferences, and with your consent, marketing cookies to deliver relevant advertisements. You can manage your cookie preferences through your browser settings.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and thoroughly.
Email: privacy@buildpro.com
Phone: 1-800-BUILD-PRO
Mail: BuildPro Privacy Department, 123 Construction Ave, Suite 100